Politique de remboursement – Beverage Genetics

Politique de remboursement

If you are unhappy for any reason within our control, please keep your coffee and let us know how we can help. We're always here to talk through how we can improve, so please allow us to build a Refund Request and learn for the next time. 

You can always contact us for any reason at Info@beveragegenetics.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Pictures are worth 1000 words, so please take many to add to the Refund Request. 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

You’ll be automatically issued a credit on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.